Who is responsible for the efficient working of the Customs Department?

• A. The Comptroller
• B. The Minister
• C. The Deputy Comptroller
• D. The Auditor General

Answer: (A)

The efficiency of a government department comes from the person who heads it and handles day-to-day operations. In the Customs Department, that role is the Comptroller, who oversees administration, procedures, staffing, enforcement, and revenue collection. This position is responsible for implementing policies at the ground level, ensuring smooth processes, and measuring performance to keep things running effectively. The Minister sets policy and provides higher-level oversight, but the ongoing, practical work to keep the department efficient rests with the Comptroller. The Deputy Comptroller assists, while the Auditor General focuses on auditing and reporting, not on managing daily operations.